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AI Support Agent

Human-like AI answers, in every customer's language.

The AI answers your customers in web chat, on Facebook and on Instagram, around the clock, and drafts your email replies. It hands the hard ones to your team mid-chat, with the full conversation.

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  • No card
  • Live today
  • Unlimited users

What it does

Everything a good support agent does. In 30+ languages.

  • Answers on its own

    Human-like answers from your knowledge base, 24/7, in the customer's language.

  • Hands over mid-chat

    Your person takes over with the full context. Nobody repeats anything.

  • Live translation

    Your team answers in one language. Askly translates both ways.

  • One knowledge base

    Fix an answer once and it improves in every language and channel.

  • Learns what is missing

    On Flex and Smart, unanswered topics are grouped and sent to your team regularly.

  • Unlimited users

    Add your whole team. We only count AI answers.

Three modes

Switch the mode any time.

Askly resolves on its own, hands the hard ones to your people mid-chat, or translates live while your team answers everything. Customers only see smooth handovers.

  • Fully AI: the AI answers on its own, in the customer's language.
  • AI + Team: the AI starts, your person takes over mid-chat.
  • Fully Human: your team answers in English. Askly translates both ways, live.

Results

Published customer results

Getting started

Live by tomorrow at the latest. Four steps, none of them a dev project.

  1. 1

    Connect

    Create an account, get your personal script, paste it in the head tag or add the Askly plugin. 2 minutes.

  2. 2

    Activate AI

    Add your domain. The AI turns into your customer and maps the topics your knowledge base needs.

  3. 3

    Review

    The AI drafts a recommended knowledge base. Review, edit, confirm. Add more data. One afternoon.

  4. 4

    Go live

    Pick the mode: AI, AI + human, or human. Change it later, any time.

Start free Self-setup guide

Pricing

Plans for one market or many.

Every plan has unlimited users. We only count AI answers: conversations the AI finished without a human reply.

  • Starter
  • Flex
  • Smart

From €195 /month excl. VAT

Billed every 6 months

See all plans

FAQ

Questions about the AI Support Agent

What counts as an answer?

A conversation the AI finished without a human reply. Handovers to your team and failed attempts don't count.

Can a customer always reach a human?

Up to you. 100% human, 100% AI, or AI + human. A customer can ask for a person at any point.

What if the AI is wrong?

Fix the answer once and it is fixed in every language, in every channel. Or route that topic to a human by rule.

Can Askly set it up for us?

Yes. Set it up yourself in an afternoon, or let Askly build it for you for a one-time €1,500.

Where is our data?

Written conversations stay in the EEA (Frankfurt, Netherlands). Kept 12 to 36 months or longer, you choose.

Put a fluent AI agent on your website today.

Start free, or book a 30-minute demo with our team.

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