Technology
Support every user in their language. No local team needed.
Users ask how-to, account and billing questions at any hour. Askly answers from your docs, in their language, and hands the hard ones to your team mid-chat.
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- 1000+ businesses
Customer story
C&C Estonia: conversations that follow the customer.
C&C Estonia, an Apple Premium Partner, serves customers in Estonia and Latvia with Askly. Conversations no longer disappear when a customer moves from page to page.
- Estonian and Latvian teams in one inbox
- The conversation follows the customer across pages
- The team sees the full history before replying
Customer voice
I can’t say enough about how easy you are to work with. Thank you, Askly!
Rainer Ross Head of Customer Support, C&C Estonia Read the story Built for product support
From docs to answers, in 30+ languages.
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Answers from your docs
Knowledge base from your website, documents, templates and integrations.
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How-to questions, 24/7
Human-like answers at any hour, in the user's language.
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Handover mid-chat
Your specialist takes over with the full context.
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Learns what is missing
On Flex and Smart, unanswered topics are grouped and sent to your team.
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Several products
Up to 10 domains on the Smart plan.
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Two minutes to install
Paste one script in the head tag, or add the Askly plugin.
You stay in control
Choose how much the AI does.
Let the AI take the simple questions first. Widen its role when you trust the answers. Switch the mode any time.
- Fully AI: the AI answers on its own, in the customer's language.
- AI + Team: the AI starts, your person takes over mid-chat.
- Fully Human: your team answers in one language. Askly translates both ways, live.
Your next customer speaks a language you don't. Be ready today.
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- Live today
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