New Askly social media support agent is now live. Included in your plan.

Choose a solution, not a feature list.

Askly works across channels and 30+ languages. Start with whatever eats most of your time today. Switch on the rest when you need it.

Save up to 30%

AI answers your customers in web chat, Facebook and Instagram DMs, and on phone calls. It drafts your email replies too.

Starter

If you want human-like AI to answer your customers

€195 /month excl. VAT

Billed every 6 months

Up to 500 answers a month
  • Answers in web chat, Facebook and Instagram
  • Email: the AI drafts replies, you approve
  • Unlimited users
  • Knowledge base from your processes, templates, website, documents and integrations
  • Automated AI knowledge base management module
  • Analytics
  • Free AI Search for 500 answers
  • Setup by Askly (+€1,500)
Choose Starter

Smart

Higher volume, several brands and markets

€559 /month excl. VAT

Billed every 6 months

Up to 5,000 answers a month
  • Everything in Flex
  • Up to 10 domains
  • Free AI Search for 1,000 answers
  • Setup by Askly (+€1,500)
Choose Smart

Enterprise

For large e-shops, multi-country brands and the public sector

From €1,290 /month excl. VAT

Annual contract, priced to your volume

Talk to us
  • 10,000+ AI answers a month
  • Several brands, domains and languages, 100+ languages on request
  • Askly builds the knowledge base with you for every brand
  • A named customer success manager
  • Data in the EEA on ISO 27001 and SOC 2 certified hosting, with a data processing agreement
  • Integrations and an SLA agreed in your contract
  • Invoicing that fits your procurement
  • Unlimited users
  • An answer is a conversation the AI finished without a human reply. Handovers to your team and failed attempts don't count.
  • Every plan has unlimited users. Intercom, Zendesk and Freshdesk charge per user.
  • The lower prices apply with 6-month billing.

FAQ

Questions about pricing

Where do I start?

Most customers choose between three ways of working: 100% Human, AI + Team or 100% AI. Start with the one that fits today; you can change it any time.

How does billing work?

With 6-month billing the price is up to 30% lower than with monthly billing. Prices exclude VAT. E-invoices are available.

How many answers or conversations do I need?

Start with the smallest plan that fits. Within a month you'll see your real number, then pick the plan that matches it. You can switch plans any time from your account.

Do I need to add a credit card right away?

No. You can create an account and start without a card. You add a card only when you choose a paid plan.

Which languages does Askly answer in?

On all plans, 30+ languages work instantly, and 100+ on request. Askly detects the customer's language automatically and answers in it. Your content can be in just one language.

Do I have to write the knowledge base myself?

You import it yourself from your website, FAQ, documents, templates or processes. On any AI Support Agent plan you can order setup by Askly for €1,500.

How hard is it to install?

One script on your website. WordPress has its own plugin. We'll help you install it if you need.

Why does the AI Voice Agent have a setup fee?

A voice agent needs its own build: call scenarios, knowledge base, integrations and testing. We do it together with you, for a one-time fee. On top of the monthly fee you pay €0.19 per call minute.

Can I combine products?

Yes. AI Support Agent plans include some AI Search answers.

See for yourself how many questions Askly answers for you.

No credit card needed to start. Installation takes minutes.

  • One knowledge base
  • Five channels
  • 30+ languages