Finance
Clear answers about money, in every customer's language.
Customers ask about payments, fees and applications at all hours. Askly answers the routine questions and routes sensitive topics to your team by rule.
- Data in the EEA
- Human handover
- 30+ languages
Built for trust
Automate the routine. Keep people on what matters.
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Routine questions, answered
Fees, documents, deadlines and how-tos, 24/7, from your own content.
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Sensitive topics to people
Route any topic to a human by rule.
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Data in the EEA
Written conversations stay in the EEA, in Frankfurt and the Netherlands. They are not used to train AI models.
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You choose retention
Keep conversations 12 to 36 months or longer.
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30+ languages
Every customer answered in their language. Your team works in one.
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Security controls
HTTPS everywhere, role-based access, two-factor login and a log of every access.
You stay in control
Choose how much the AI does.
Let the AI take the simple questions first. Widen its role when you trust the answers. Switch the mode any time.
- Fully AI: the AI answers on its own, in the customer's language.
- AI + Team: the AI starts, your person takes over mid-chat.
- Fully Human: your team answers in one language. Askly translates both ways, live.
FAQ
Questions from finance teams
Where is our data?
Written conversations stay in the EEA (Frankfurt, Netherlands). Voice uses OpenAI under standard contractual clauses. Kept 12 to 36 months or longer, you choose.
Can a customer always reach a human?
Up to you. 100% human, 100% AI, or AI + human. A customer can ask for a person at any point.
What if the AI is wrong?
Fix the answer once and it is fixed in every language, in every channel. Or route that topic to a human by rule.
Your next customer speaks a language you don't. Be ready today.
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- Live today
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