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Hire nobody. Support everybody.

Your fully fluent AI customer service agent. Ready today.

Built multilingual from the ground up, not translated afterwards. Every customer answered in their language, on chat, email, phone and social.

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  • Automatic language detection
  • No card
  • Live today
  • 1000+ businesses

Trusted by 1000+ businesses

  • Klick
  • Hilton
  • ON24
  • Amserv
  • Eesti Loto
  • Goldtime
  • TEZ Tour
  • Confido
  • Partner
  • Given

Every channel

Wherever your customer writes or calls, Askly answers 24/7. In their language.

Web chat, phone, Messenger and Instagram DMs, email. One inbox, one AI, one knowledge base. Easy to create and manage.

A customer chats with a shop on a phone. The Askly chat on the screen shows a question in Finnish, the AI's answer and Maria from the team taking over.

Askly AI · Live demo

Do you want to know how it works?

Built multilingual

Built multilingual from the ground up. Not translated afterwards.

Elsewhere, "multilingual" means translating the widget, macros and knowledge base, one language at a time. Askly detects each customer's language and answers in it. 30+ languages from day one and 100+ on request, on every channel.

Automatically greet every customer in their language.

They feel welcome and safe from the first word.

  • de Hallo! Wie können wir helfen?
  • pl Dzień dobry! W czym możemy pomóc?
  • fi Hei! Miten voimme auttaa?
  • es ¡Hola! ¿En qué podemos ayudarte?
  • fr Bonjour ! Comment pouvons-nous vous aider ?
  • +100 languages

Video greeting

Start every chat with a friendly wave.

The chat opens with a short video of your company representative waving hello. Visitors meet a friendly face first, not a faceless bot.

  • Order a custom greeting, or pick one from the gallery.
  • Match the chat color to your brand.
  • AI replies 24/7. Your team's hours show under the video.

You're in control

You decide what the AI answers alone and what waits for a person.

Connect the systems the AI may use, like your shop for order status. Choose which topics the AI answers alone and which always go to your team. Email replies wait for your OK. Switch the mode any time.

The AI answers simple questions. Personal cases go to your team.

Customer sees Deutsch
KI antwortet 24/7 09:00 - 17:00

Hallo! Mein Paket ist beschädigt angekommen.

14:24

Maria ist jetzt im Chat

Das tut mir leid! Wie lautet Ihre Bestellnummer?

M Maria 14:25
Schreiben Sie Ihre Frage Senden
Deutsch Premium chat by askly
Your team sees English
LF Lena Fischer Web chat · Deutsch AI + Team

Hi! My parcel arrived damaged.

Translated from Deutsch

Personal case: the AI handed it to Maria

M Maria

Sorry to hear that! What's your order number?

Sent in Deutsch

Comparison

Everything a support rockstar does. Askly does it in 30+ languages, from day one.

New local hire Other software Askly
Welcomes each customer in their language A surprise during the conversation After you localize it manually Detected automatically, a moment before the customer needs support
Languages covered Only a few The ones you or a developer added 30+ on day one, 100+ on request
Online 3 a.m. Sunday Probably not A rather dumb bot Yes, AI like a human
Knows what to answer After onboarding Maybe, after a painful setup Surely, and a joy to set up
Ready in Weeks Sometimes never Today or tomorrow
Onboarded by Human Resources Developers, for developers CX experts, for non-technical teams

Answer once

Your team answers each question once. Askly answers it from then on.

Write the perfect answer once, in plain words and your team's language. Add knowledge on the go whenever something new comes up. Askly answers every next customer with it: chat, email, social and phone, in 30+ languages. Service gets better every week, not busier.

  • Central knowledge base

    Answer once, live everywhere.

  • Live translation

    Both directions, every channel.

  • Voice agent

    Same brain, your phone number.

  • Human handover

    Mid-chat, full context.

  • Platform integrations

    Shopify, WooCommerce, Magento, Wix, WordPress, ShopRoller, VOOG.

Sandra Roosna, founder and CEO of Askly

From the founder

I'm Sandra, Askly's founder. Working with many companies and public institutions, I've learned that the best customer support happens when AI takes care of the repetitive work and people can focus on what only people can do. Our customers teach us more about this every day.

Sandra Roosna Founder and CEO, Askly
Meet me on LinkedIn

  • Live the same day

    Book one afternoon and get Askly live.

  • Your way or done for you

    Set it up yourself, or we build it for you.

  • 5× lower budget

    Than a local support team per market.

  • Breaking stereotypes

    We prove AI can be customer-friendly.

Results

Support that also sells.

Shoppers buy when their questions get answered while they are still deciding, in their language. Inpuit reported €1,000 in extra sales on the first day of its free trial.

A smiling customer shops online with a phone and a bank card.

Must-have tool for each multilingual website. It’s incredibly easy and intuitive platform.

Janno Jaek CEO, Marmara Sterling Askly customer and investor

Askly is like no other chatbot. Already new customers converted on the first day of trial.

Andres Parn Board member, Inpuit

Pricing

Pricing for both: a one-person international business and a 100-country brand.

See plans

Getting started

Live by tomorrow at the latest. Four steps, none of them a dev project.

The Askly dashboard, where you set up the chat: languages, colours and the greeting picture
  1. 1

    Connect

    Create an account and get your personal script. Paste it in the head tag, or add the Askly plugin. 2 minutes.

  2. 2

    Activate AI

    Add your domain. The AI turns into your customer and maps the topics your knowledge base needs.

  3. 3

    Review

    The AI drafts a recommended knowledge base. Review, edit, confirm. Add more data. One afternoon.

  4. 4

    Go live

    Pick the mode: 100% AI, AI + Team or 100% Human. Change it any time.

Voice AI: order the full, ready solution once your written knowledge base is live.

Start free Self-setup guide

FAQ

Frequently asked questions

Can a customer always reach a human?

Up to you: 100% AI, AI + Team or 100% Human. A customer can ask for a person at any point.

Which languages?

Askly detects each customer's language automatically and answers in it. 30+ languages work instantly, and 100+ are available on request. Your team answers in one language, and conversations are translated in real time.

Do I need a developer?

No. Adding Askly to any website is easy. Get started and the system guides you.

Where is our data?

Written conversations stay in the EEA (Frankfurt, Netherlands). Voice uses OpenAI under standard contractual clauses. Kept 12 to 36 months or longer, you choose.

What if the AI is wrong?

When a question needs a person, the AI hands it to your team. Fix a wrong answer once and it's fixed in every language and channel. Or route that topic to a human by rule.

Your next customer speaks a language you don't. Be ready today.

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