Multilingual customer service
You just learned 30+ languages.
Askly detects each customer's language and answers in it. On web chat, email, phone and social. With zero hassle.
- Automatic language detection
- No card
- Live today
- 1000+ businesses
How it works
Every customer gets their own language.
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Detected automatically
Askly spots the language a moment before the customer needs support.
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Write once, in one language
Your knowledge base can stay in one language. Customers get answers in theirs.
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AI answers 24/7
Human-like answers from your knowledge base, at 3 a.m. on Sunday too.
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Your team keeps its language
Your team replies in its own language. Askly translates both ways, live.
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Handover mid-chat
Your person takes over with the full context. Nobody repeats anything.
Budget
A 5× lower budget than a local team per market.
A local hire covers a few languages, in office hours. Askly covers 30+ languages, around the clock, for every market you sell to.
- Unlimited users on every AI plan.
- Set it up yourself, or our team builds it for you.
Results
Published customer results
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75% smaller budget
on multilingual support
Punktid Read the case study
-
42×
faster answers
Eesti Loto Read the case study
Three modes
Switch the mode any time.
Pick how much the AI does. Customers only see smooth handovers.
- Fully AI: the AI answers on its own, in the customer's language.
- AI + Team: the AI starts, your person takes over mid-chat.
- Fully Human: your team answers every message; Askly only translates.
Getting started
Live by tomorrow at the latest. Four steps, none of them a dev project.
- 1
Connect
Create an account and paste your script in the head tag, or add the Askly plugin. 2 minutes.
- 2
Activate AI
Add your domain. The AI turns into your customer and maps the topics your knowledge base needs.
- 3
Review
The AI drafts a recommended knowledge base. Review, edit, confirm. Add more data. One afternoon.
- 4
Go live
Pick one of the three modes above and switch Askly on.
FAQ
Questions about multilingual support
Which languages does Askly speak?
30+ languages are instantly active, and 100+ are available on request.
Does my team need to speak those languages?
No. Your team reads and replies in its own language; each customer gets the answer in theirs.
Can a person take over from the AI?
Yes. You choose which topics always go to your team.
Which channels does it cover?
Web chat, email, phone, Messenger and Instagram DMs. One inbox, one AI, one knowledge base.
How fast can we start?
Today: see the four steps above.
They say Hej. You say Hej.
Answer every customer in their language, starting today.
- No card
- Cancel by doing nothing
