Finestmedia and Askly start working together

To stay competitive, businesses need a well-built online store and systems that work. Askly has started working with Finestmedia, an experienced web development company.

The news came soon after Askly joined the Estonian E-commerce Association in 2022.

Why Askly chose Finestmedia

Askly is working with Finestmedia because its FinestCommerce service aims to build online businesses that last.

FinestCommerce builds online stores on nopCommerce. Stores get:

• a fast and secure e-commerce platform
• solid payment options
• smooth product data integration

A new store can be up and running in a matter of months. Learn more at finestcommerce.ee.

Next step: customer support on your website

The support on your website affects both first purchases and repeat ones. Shopping online should be as easy as visiting your favorite store, with the same friendly service.

Askly helps keep visitors on your website longer and turn them into loyal customers. It helps online stores and websites earn their visitors’ trust.

Back then, Askly greeted each visitor in their own language, then helped them all the way to a purchase.

According to Sandra Roosna, Askly’s founder and CEO, this is what won online stores over from other chat tools.

Well-known online stores invested in Askly

Estonian online stores Marmara Sterling, FruitXpress and Aednik24, together with tech investors, invested €300,000 in Askly.

“We’ve been using Askly ourselves for almost a year, and we can see how essential a tool it is. We invested because the future belongs to e-commerce. And Askly’s solution for customer service in an online store works very well.”

Janno Jaek, head of Marmara Sterling

Horticom, a wholesaler of gardening and agricultural goods, was also among the investors.

“We joined as an investor because of what we see. Many companies need to modernize their service standards and focus more on customers. Askly has strong potential to lead the way.”

Hannes Unt, head of e-business at Horticom

Why online stores use Askly

Online stores in many sectors use Askly every day, including Klick, ONOFF, ON24 and Macta Beauty.

In total, 1000+ businesses use Askly. Here’s what they get:

• An AI agent and your team answer in the same chat window, right on the product page.
• Askly detects each visitor’s language automatically and translates conversations in real time, both ways.
• Your team works in one inbox for web chat, Facebook Messenger, Instagram DMs and email.
• The AI Voice Agent answers phone calls, and every channel answers from one knowledge base.
• It’s easy for everyone on your support team to use.

Who Askly is for

• Online stores: Askly helps reduce abandoned carts and give customers a better experience.
• Service providers: it works well for beauty salons, hotels, restaurants, insurance companies, car repair shops and more.
• Web developers: add or recommend Askly on the websites you build, and help your clients grow their business.

Web developers also earn their clients’ loyalty, and €500 from Askly for every client who starts paying.

Good online stores need both: a solid platform, and support that helps shoppers buy and come back.